technical-service
SALES & MARKETING DEPARTMENT
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In charge of:

  • Finding your closest Sales Rep
  • Finding your closest Distributor
  • Organize a DEMO visit
  • Pricing information
  • Quotation generation
  • Order processing
  • Applying for Credit terms
  • Payment processing
  • Additional information about Product Line
  • Return Manufacture Authorization – RMA request
  • Export internationally
Professional, bilingual, responsive and highly qualified sales and customer care team who guarantees a unique service to all our customers, and provides a solution to all your needs. Please send us an email or call to our toll-free number (1.877.222.91.25) and choose “sales”.
OPERATION DEPARTMENT
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In charge of:

  • Tracking number
  • Order confirmation
  • Stock Availability
  • Shipping Cost info
The best way to reach us is sending an email.
TECHNICAL SERVICE
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In charge of:

  • Defective unit – Service Calls
  • Find out why a dryer is not working
  • Installations
  • Installation manual request
  • Spare parts request
  • Troubleshooting over the phone
All service calls are entered into our customized software, so that any service team member can quickly review the records and know how to work on your problem at a moment notice. Best way – Service techs can be reached at our email or by calling us toll-free at (our Calling at Toll free) 1-877-222-9125 dialing “Technical service”. We encourage you to leave a voicemail if we cannot answer your call.
Local representatives are available for product demonstration and specification assistance. Our technical service offers expert assistance and advice to building owners, facility managers, general contractors and technicians.